Support
For support, contact support@calenk.com.
When contacting support
- Include your account email when possible.
- Include the approximate time of the issue.
- If the app shows a request ID, include it in your message.
Common topics
Invites
If you cannot join an invite, ask the calendar owner to create a new invite code and confirm that the calendar member limit has not been reached.
Notifications
Confirm that notifications are allowed in your device settings and that the event reminder is enabled.
Subscriptions
Subscription management, cancellation, and refunds are handled through Apple App Store or Google Play settings.
Account deletion
See Account deletion for deletion instructions.